The company offers vehicle service plans and a concierge service to manage the customer journey, with distribution through their website and partnerships with companies like Liberty Mutual and CUNA Mutual Group. They manage all aspects of the customer experience, including shopping, buying, paying, and submitting and tracking claims. ForeverCar has received an A+ rating from the Better Business Bureau, over 600 positive reviews, and the 2016 Chicago Innovation Award. Their digital platform provides vehicle service contracts for dealers, auto insurers, and credit unions, allowing users to compare plans and purchase the one that best fits their needs and budget. They also offer a B2B2C strategy for partners to sell high-quality auto service contracts to their own customers.