The company's products use customer metrics gathered from web user visits as their primary data source for information technology management. It offers both virtual and physical appliances that passively taps and collect web traffic data, and a custom-built software product that provides performance visibility into web applications that are accelerated by the Akamai. Coradiant was acquired by BMC Software, which enhances BMC's ability to offer businesses a 360-degree view of service performance. The new BMC End User Experience Management solution based on Coradiant’s technology enables business and IT service managers to see and understand how application performance affects end-user behavior and ultimately the business by providing complete visibility into real-time, end-to-end performance of enterprise, cloud and SaaS-based applications.