The platform is designed to cater to individuals with cognitive impairments or other limitations such as aging, dementia, developmental disabilities, brain injuries, vision, and hearing impairments, and physical disabilities. Care2Talk provides a simplified communication tool that ensures transparency in healthcare solutions for seniors and care communities. The company is currently collaborating with B.C Care Providers, Ontario Long Term Care Association, and the Canadian Mental Health Association to improve communication between seniors and their family and friends.