eCars247 was created to address the dissatisfaction and lack of trust in the traditional used car industry by providing a convenient and trustworthy online platform for purchasing used cars. With innovative technology, eCars247 offers an instant finance decision and pay-out, along with superior customer service, aiming to increase customer satisfaction. They strive to simplify and bring transparency to a process that has previously alienated customers, and have been recognized for their efforts with the Business Initiative of the Year 2018 award at the AutoTrader Retail awards.