The platform uses machine learning software to provide real-time management insights and deliver sales and customer care via social and messaging applications. It offers instant integration with popular platforms like Zendesk, Gorgias, Facebook, Instagram, and TikTok, and its US-based teams provide on-brand responses that increase conversions and customer satisfaction. Chatdesk's pay-per-ticket pricing model and trusted reputation have made it a go-to choice for innovative brands like Thinx, Shea Moisture, Moo, and Mented Cosmetics. The company is always looking for talented individuals who share its passion for improving customer experience.