The company's platform translates customer feedback data into insights that help businesses learn and grow, including in areas such as CX and operations. This process, called Reputation Experience Management, is a category created by the company. Thousands of global organizations rely on Reputation Score X™, which uses patented algorithms to provide an index of brand performance and targeted business improvements. The company is backed by Bessemer Ventures and Kleiner Perkins and trusted by over 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon, and Web.com. For more information, visit reputation.com or help.reputation.com for product assistance.