The company offers a range of eCOA solutions, including patient-reported outcomes, observer-reported outcomes, and clinician or rater-reported outcomes. Their solutions also include handheld diaries, web-based diaries, and a platform for designing and adapting eCOA questionnaires. In addition, CRF Health provides project management, data management, and real-time trial management services. They serve pharmaceutical and biotechnology companies in the United States and internationally, and have locations in multiple countries.