The company offers a unified console that enables personalized engagement on live chat, email, social media, and SMS, enhanced with AI-powered chatbots and fully integrated knowledge bases. Comm100 is used by over 6,500 organizations worldwide, including Rackspace, Stanford University, and Canadian Blood Services. The company's software is designed for education, government, and commercial organizations of all sizes and is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere. Comm100 now offers free live chat with unlimited agents and chats, making it easier for organizations to provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots, and automation.