Their software solutions help insurers improve underwriting profitability, scale their business, and achieve high service levels with agents and brokers. They offer underwriting workstations, agent portals, agency connectivity, and new business systems. Their FirstBest UMS combines underwriting and business analyst workstations with a Web 2.0 agent portal. They also provide a point-of-sale portal called FirstBest Agent, which includes supplemental data, shared documents, notes, and email notifications. Additionally, they have a form image translator called FirstBest Application Form Reader. Their Front Office Suite brings together agents, brokers, MGAs, MGUs, and underwriters in a collaborative underwriting process. The company was founded in 2006 and is based in Bedford, Massachusetts. They have received funding from investors such as IDG Ventures, NextStage, Flybridge Capital Partners, Brookstone, and NewSpring Capital. In 2016, FirstBest was acquired by Guidewire Software for $34 million.