The platform offers businesses the ability to create and maintain complex chatbots through NLP algorithms in multiple languages. Chatlayer's custom-built AI outperforms major players in the market for Natural Language Understanding, providing insights and advice to improve chatbots. With clients across various industries, Chatlayer enables organizations to achieve real results in customer service, HR, marketing, and eCommerce. As part of Sinch, Chatlayer can boost businesses with the best multichannel communications ecosystem on the market.