Aircall is a cloud-based call center and phone system that seamlessly integrates with popular productivity tools and monitors individual and team metrics in real-time, allowing businesses to improve their customer support and sales engagement. By facilitating remote communication between customers and businesses, Aircall aims to make phone support more efficient and effective. With its easy-to-use interface and real-time monitoring capabilities, Aircall helps businesses make measurable improvements in their customer support and sales performance.