The company operates as an innovative healthcare analytics provider, offering a suite of survey tools and online client portals. With over 5 million completed surveys, SurveyVitals equips healthcare providers and organizations with actionable insights for success in the ever-evolving healthcare landscape. Their services cover areas such as online reputation management, service recovery, integrations, documentation, and security. By leveraging patient feedback, SurveyVitals assists healthcare organizations and providers in improving their services and overall patient satisfaction.