Yap's platform is able to transcribe conversations and audio content ranging from 5 seconds to several hours, making it useful for various scenarios such as voicemail-to-text, conference call transcriptions, and analysis of customer phone calls. The company's management team has extensive experience in the speech recognition industry, having worked on notable projects for companies like Apple, Honda, IBM, Microsoft, and Nuance. Yap's SaaS platform, called Yap Speech Cloud, is white-labeled and used by Microsoft for voice-based mobile messaging applications. Other customers include MetroPCS and Cincinnati Bell, who use Yap's technology for converting voicemails into text. One of the advantages of Yap's service is its complete automation, which ensures privacy and allows for lower costs, higher speeds, and greater consistency. Additionally, Yap offers voice-enabled mobile software that converts speech into text for various applications, such as sending emails and text messages, accessing web services, and providing fully-automated voicemail transcription services.