The company's products combine physical items with software, allowing users to control their suitcases through the Bluesmart app, receive smart alerts, and track travel data. They also provide digital lock solutions, battery charging, location tracking, distance alerts, and trip data. Bluesmart, founded in 2013, gained recognition for creating the world's first smart connected luggage. Their innovative products have received numerous accolades and are backed by prominent investors. Headquartered in New York, Bluesmart has offices in Hong Kong, China, and Argentina.