The platform provides omnichannel campaign management and helps brands plan and deliver real-time journeys and personalized experiences across all customer interaction channels and systems, including websites, social networks, paid media, call centers, and mobile apps. Kitewheel's technology empowers enterprise brands to drive engagement, retention, implement service efficiently, and drive growth. The company has been named a Leader in The Forrester Waves for Journey Orchestration and Visioning (Q4 2018) and serves its global partner and client base from offices in Boston, New York City, and London.