The company develops thin, lightweight, performance laptops that can be upgraded, customized, and repaired in various ways without a technician's input, allowing people to customize and assemble themselves. They are committed to building people and planet-friendly consumer electronics products that are easy to upgrade, customize, and repair. Their first product, the Framework Laptop, has received great feedback from both press and consumers and has been featured on TIME's Best Inventions of 2021 cover.