The company has developed partnerships with clients to identify and implement innovative phone and communications solutions to meet constantly changing business challenges. AVDS, now known as Avtex, is a full-service Customer Experience (CX) consulting and solution provider that offers a wide range of services to support CX, including CX Consulting, Technology Optimization, Technology Innovation, and Systems Management. Avtex is recognized as a top Microsoft and Genesys® Gold Partner, providing a wide range of technology solutions, including Contact Center, Customer Intelligence, Business Productivity, App Development, and more.