The company operates through Corporate Banking, Personal Banking, and Treasury segments, offering a wide range of deposit products, personal and business loans, debit and credit cards, wealth management and intermediary services, online and mobile banking services, and investment savings products. It also engages in foreign exchange trading, interest rate and foreign exchange derivatives transactions, money market transactions, proprietary trading, and asset-liability management. As of December 31, 2012, it had 33 tier-one branches in China and a strategic cooperation agreement with Alibaba.