They offer customized contact center solutions, IVR self-service systems, and CEBP applications for various industries, including finance, healthcare, and retail.. Their speech recognition technologies are based on Microsoft Lync and Exchange Server, allowing for better access to information and increased productivity.. With over 300 clients, including 10 of the Fortune 20, Gold Systems is a top-tier partner to leading speech and contact center vendors, and their Vonetix 7 software allows for flexible solutions that adapt to evolving business needs.. They bridge the gap between voice and data networks to optimize business processes and gain a competitive advantage.