CopperCom is at the forefront of creating a single network that supports voice and data services, decoupling call processing from switching to allow features to be developed and delivered over any network transport protocol. They offer switching solutions for independent operating companies, competitive local exchange carriers, and internet service providers, with a focus on developing and offering switching systems and other telecommunications solutions for the local exchange. Their softswitches and voice over broadband equipment are key components in enabling advanced services like VoIP.