The company offers a comprehensive suite of digital tools, including a branded app, that enables veterinary practices to enhance client retention and increase appointment and refill transactions. Through their platform, pet owners can access their complete medical records, such as medical notes, lab work, X-Rays, and prescriptions. VitusVet charges veterinarians a monthly subscription fee and operates in a total addressable market (TAM) of $152B, encompassing veterinary SaaS revenue and prescription drug sales to pet owners. Their mobile client app and communication platform streamline payments, appointment requests, and text and picture messaging with pet owners. Additionally, the platform simplifies digital medical record sharing and provides an easy-to-use dashboard to monitor practice performance, ultimately strengthening the bond between veterinarians and their clients.