Cognitivo's platform, AI Factory, enables business users to customize pre-built AI algorithms with their own data and seamlessly integrate them into their workflows. The company collaborates with UNSW and CSIRO Data61 in Software Engineering methods for AI/ML and managing risks associated with AI, leading to the establishment of the Fintech AI Innovation Consortium (FAIC). Cognitivo also provides advisory services to clients in the financial services and government sectors.