The company's products are an inexpensive, easy-to-install alternative to traditional home security options, with 24/7 professional monitoring, daily customer service support, and an ever-expanding arsenal of sensors and cameras. SimpliSafe's wireless encrypted alarm system features a cellular connection, SMS text and email alerts, smash-proof protection, power outage protection, smoke and fire detection, and wireless sensors. The company has won awards for its products and has a high rating with the Better Business Bureau. SimpliSafe is based in Boston, Massachusetts, and is rapidly growing, with plans to introduce new products and integrate with Amazon's Echo voice control device.