Chatkit's platform enables brands to personalize the customer experience and inform their marketing strategy by collecting valuable data and insights from customer conversations. The company was acquired by SNAP Commerce on October 1, 2020, and their artificial intelligence-based shopping assistant platform helps businesses increase sales and customer loyalty by measuring customer engagement and product effectiveness on messaging channels. Chatkit is at the forefront of Conversational AI and Marketing Automation, empowering brands to have personalized one-on-one conversations with their customers.