OnRamp is a concierge onboarding platform that helps onboarding and implementation managers turn any high-touch customer onboarding process into a simple and dynamic one. It cuts out the busywork with workflow automation and playbooks for milestones across the customer journey, from sales handoff and onboarding to renewal and upsells. OnRamp action plans guide customers through relevant tasks, videos, forms, surveys, files, and other actions and enablement, one step at a time, based on their inputs as they go. Every step is tracked, and feedback is collected along the way to keep you informed on customer progress, trigger next steps on your end, and help you improve. OnRamp enables your team with a proven playbook for every customer, dynamically guides and enables customers through every step of the process, gets reporting on onboarding efficiency, outcomes, and experience, optimizes your way to predictable, scalable customer onboarding processes, and onboard customers 2x faster and scale without growing headcount.