General

About Company
Bizrate Insights provides Voice of Customer feedback solutions for retailers to optimize their customer experience.

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founded date

01.01.1996

Number of employees

Company Type

For Profit

IPO status

Private

Description

With over 20 years of experience, Bizrate Insights offers actionable consumer insights, advanced analytics, and competitive benchmarks to over 6,000 retailers worldwide. Its Voice of Customer solutions cover online buyers, site abandoners, in-store shoppers, and call centers, providing in-depth customer sentiment and attitudinal data. The company also delivers eCommerce insights through its proprietary panel of over 6,000,000 participants. Bizrate Insights' core solutions cover the omnichannel shopping experience, including online and mobile visitors and buyers, retail store shoppers and buyers, and call center interactions. The online core solutions are free, allowing retailers of all sizes to build best-in-class customer experiences, gain competitive intelligence, and attract more qualified traffic from top search engines.
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