They assist prescribers with the prior authorization process for specialty drugs in various medical fields, including ophthalmology, dermatology, gastroenterology, hepatology, rheumatology, neurology, and immunodeficiency. Their goal is to ensure patients receive the medications prescribed by their physicians at the best possible price, offering both commercial brand and generic options. They have extensive experience in utilizing manufacturer discount programs and are willing to transfer prescriptions to local pharmacies if they cannot provide the best price. They work closely with patients, prescribers, insurers, hospitals, and surgical centers to deliver coordinated services and prioritize patient satisfaction.