Their dispute management tools include fraud check, transaction security, API merchant onboarding, reporting dashboards, and payment gateway integration. They provide ISO solutions for managing VROL questionnaire documentation, dispute notification, issuing bank case activity, and monitoring merchant risk thresholds. Additionally, they offer merchant solutions that allow customization of dispute responses and system automation. Chargeback Defense is the first company to introduce an all-in-one web-based system that caters to consumers, issuers, acquirers, and merchants, streamlining the chargeback cycle and reducing financial liability in a paperless and environmentally friendly process.