As a certified ServiceNow Technology and Services Partner, BuildOnMe offers a range of products that leverage AI to optimize processes. BuildOn Claims, for instance, is a claims processing solution infused with IBM Watson's AI capabilities. They also provide BuildOn Bot (Bob), a natural language chatbot integrated into ServiceNow's portals for IT and HR services, enabling self-resolution of Tier 0 cases. Additionally, Alec, another AI-powered solution, handles unstructured data in IT and HR service centers by utilizing IBM Watson's natural language processing for auto-categorization, translation, and tone analysis. Moreover, BuildOnMe has developed an insurance automation platform that streamlines claim processes, leveraging AI to manage renewals, centralize data, reduce redundant entry, and provide data-driven insights for insurance carriers.