With a focus on enhancing the shopping experience, Returnly has developed a comprehensive platform that includes returns management tools and customizable touchpoints for customers, such as package tracking and online returns. By enabling customers to get the correct item upfront, Returnly aims to remove friction from the return process and has achieved an impressive consumer satisfaction score of 91%. Recently, on April 21st, 2021, Returnly was acquired by Affirm, further strengthening its position in the market.