ResultsCX
Company

Last deal

$22.87M

Amount

Private Equity

Stage

14.09.2022

Date

2

all rounds

$22.87M

Total amount

date founded

Financing round

General

About Company
ResultsCX provides customer experience management services to various industries.

Industry

Sector :

Subsector :

Keywords :

Also Known As

TLK Group

founded date

01.01.1990

Number of employees

Last funding type

Private Equity

IPO status

Private

Description

The company has been a leading partner for Fortune 100 and 500 companies for over 30 years, offering automation-enabled customer support, acquisition, enrolment, retention, membership assistance, technical support, and transaction processing services. ResultsCX's expertise includes actionable analytics, contact center as a service (CCaaS), process automation, and their own SupportPredict digital engagement software as a service (SaaS). With over 30 locations and approximately 20,000 employees worldwide, ResultsCX focuses on delivering digitally influenced customer journeys to increase efficiency, reduce costs, and improve brand loyalty levels. The company also prioritizes creating a high-performing, fun culture for their employees.
Contacts
Similar Companies
998
The Results Companies

The Results Companies

The Results Companies is a leading Customer Experience Management provider.

Sector

Industrial Support Services

Subsector

Professional Business Support Services

Keywords

Management Consulting, Software, Information Technology

Location

Fort Lauderdale, FL, USA
Empereon-Constar

Empereon-Constar

Empereon Constar is a business process outsourcing company that provides end-to-end customer engagement and management solutions.

Sector

Industrial Support Services

Subsector

Professional Business Support Services

Keywords

Outsourcing, Information Technology

Location

Phoenix, AZ, USA
OptimumCX

OptimumCX

OptimumCX offers multi-channel customer engagement solutions.

Sector

Industrial Support Services

Subsector

Professional Business Support Services

Location

Reno, NV, USA
Hinduja Global Solutions

Hinduja Global Solutions

HGS is a global leader in optimizing the customer experience lifecycle, digital transformation, and business process management.

Sector

Industrial Support Services

Subsector

Professional Business Support Services

Keywords

Marketing, CRM, Analytics

Location

Bengaluru, Karnataka, India
M&A Details
1

Acquired by

Chrys Capital

announced date

04.10.2021

Financials

Funding Rounds
2
2

Number of Funding Rounds

$22.87M

Money Raised

Their latest funding was raised on 14.09.2022. Their latest round Private Equity

Date 
Funding Round 
Investors 
Money Raised 
Lead 
14.09.2022
$22.87M
Riveria Investment Group

Riveria Investment Group

Riveria Investment Group offers investment management services.

Sector

Investment Banking and Brokerage Services

Subsector

Asset Managers and Custodians

Keywords

Financial Services, Finance, Real Estate Investment

Location

New York, NY, USA

count Of Investments

10

count Of Exists

3
Co-Investors
Investors
1
1

Number of lead investors

1

Number of investors

Investor 
Lead 
Round 
Partners 
Yes
Private Equity
Riveria Investment Group

Riveria Investment Group

Riveria Investment Group offers investment management services.

Sector

Investment Banking and Brokerage Services

Subsector

Asset Managers and Custodians

Keywords

Financial Services, Finance, Real Estate Investment

Location

New York, NY, USA

count Of Investments

10

count Of Exists

3
Acquisitions
1
Acquiree Name 
Date 
Price 
Acquisition Name 
Zevas Communications Ltd acquired by ResultsCX

Zevas Communications Ltd acquired by ResultsCX

acquirer

ResultsCX
ResultsCX

date

17.08.2023

type

Acquisition
Zevas Communications Ltd

Zevas Communications Ltd

Zevas is a leading provider of outsourced and in-source customer contact solutions for companies.

Sector

Industrial Support Services

Subsector

Professional Business Support Services

Keywords

Outsourcing, Telecommunications

Location

Bristol City, Bristol, UK

People

Employee Profiles
6
Rajesh Subramaniam

Rajesh Subramaniam

MD & CEO

Vanessa Link

Vanessa Link

Vice President, Relationship Management

Chris Callahan

Chris Callahan

Vice President Partnership Sales

Andrea Maizes

Andrea Maizes

Chief Human Resources Officer

JC Ramey

JC Ramey

CEO- Devicebits

Robert Rapp

Chairman and Founder

Activity

Recent News
7
News Timeline

The graph reveals the ratio (%) of positive news articles in a chosen time range

month