Johnson Gill

Customer Experience is a true differentiator in today’s business and Antlere can help you creating X factor through amazing employee and customer experiences. After all your differentiator is sum of optimum employee and customer experience. Companies with leadership customer experience and loyalty grow 2.5 times faster than their competition. Only 7% companies in US exceed customer expectations and about $80 Billion is lost in poor customer experience. You can differentiate your products and services by listening to your customers, taking their feedback at transactional and relationship level, closing loop with them, appreciating them for their loyalty, solving their complaints fast, resolving reasons and root causes of bad experiences, providing information and services fast. Antlere helps you measure customer experience across all customer touch-points across all products, services, teams, demographics by combining experience and transactional data. We also help you engage your customer through powerful interaction tools. Think of us as your Customer Experience Strategist and we work closely with you to create truly differentiated experiences.