The platform utilizes text, email, mobile, and web tools to provide owners of rental properties with a high-tech solution that simplifies communication and increases guest engagement. GuestNetix's engagement tools seamlessly integrate into existing workflows and include personalized communications such as checkouts, customer service, surveys, concierge service, and online reputation management. The platform caters to a variety of rental properties, including hotels, motels, B&Bs, vacation rentals, and inns.