Shipup is a package monitoring platform that tracks all packages in one place and offers a customized experience during delivery. By sending proactive and branded shipping notifications at every stage of delivery and providing automatic refunds for late or undelivered packages, Shipup enables e-commerce sites to enhance their delivery and post-purchase experience. This allows brands to take control of the post-purchase customer experience, increasing brand loyalty and saving support costs. Shipup also helps generate revenue by leveraging the delivery experience as a touchpoint for communication, allowing brands to communicate in a visually compelling and timely manner that aligns with their brand identity. Additionally, Shipup enables personalized and detailed communication, proactive notifications, on-demand information, and self-resolution, saving costs and reducing the time spent resolving delivery problems. By driving the experience proactively through data-driven decisions, Shipup produces new data sets for merchants to provide better customer service. Shipup has raised over $7 million in funding and was acquired by Global Blue in 2022 to enhance its post-purchase offering and help retailers extend their customer journey.