Fungroo replaces traditional paper feedback systems with a vibrant and user-friendly digital platform that captures real-time customer experiences. By offering personalized promotions and real-time SMS support, Fungroo helps businesses retain and delight their customers, turning them into loyal advocates. With data and infographic reports, businesses gain valuable insights into their growth and can make informed decisions to improve customer satisfaction. Fungroo's SaaS-based platform is used by over 30 customers in healthcare, hospitality, and retail industries, including Embassy Group, Cloudnine, and MGM Group.