The Software-as-a-Service (SaaS) application uses machine and deep learning, combined with artificial intelligence (AI), to organize internal and unstructured data from emails, support tickets, and instant messages. By using existing communication, SkipFlag autonomously answers questions, understands people, topics, and facts within a company, and turns unstructured data into useful intelligence. Acquired by Workday in 2018, SkipFlag enables businesses to expand beyond SaaS in human resources and financial planning fields and into more cutting-edge technologies.