The platform offers a range of services, including online drug delivery, lab test bookings, online consultations, and authentic information from healthcare professionals. It allows users to search for medicines by ailments, class, companies, and brands, and also provides cost-effective substitutes. The company's doctor platform aims to transform how consumers find the right healthcare professional for their needs, while its diagnostics service brings transparency and affordability to lab tests. 1mg's mission is to empower Indian consumers and caregivers to select the most appropriate healthcare service at the best possible price, and it is available as a web portal and mobile app.