The platform uses multiple technologies, including AI, ML, RPA, OCR/ICR, and NLP to automate the handling of inbound information streams, such as customer correspondence, financial documents, and insurance claims. inSTREAM™ minimizes the need for human intervention and delivers guaranteed perfect input into your line of business systems, resulting in improved productivity, reduced costs, and compliance. Celaton's IPA technology, inSTREAM, delivers automation to the end-to-end process, resulting in efficiencies and reduction in Average Handling Times (AHT) within processes. Celaton's inSTREAM platform means companies can achieve improved operational efficiencies today, as well as enhancing job satisfaction through the ability to deliver real value back to the organisation and its employees.