The company's product, Claire, is an A.I. corporate travel agent that chats with travelers on all channels to book flights and hotels while learning their preferences and applying their travel policies. Claire saves travel agents on average 50% of their time by completing their most repetitive tasks in Autopilot mode and sharing learned traveler patterns in Copilot mode. The company's in-house NLP has a response time of less than a second and an accuracy of 96%, while their in-house recommender systems have an 85% first-tier accuracy. 30SecondsToFly was awarded the General Catalyst Award for Travel Innovation $100k in 2019 for being the most innovative and disruptive emerging company in travel.