Developed by Business Sense Technology, led by Piyush Nagar, Miss CRM is an AI-powered cloud-based tool designed to help micro, small, and medium-sized enterprises improve their sales and marketing cycle, enhance decision-making with real-time data, and increase customer satisfaction and retention. With features like lead analytics and quick access to lead behavior, Miss CRM offers businesses the ability to analyze performance and gain visibility into customer details. Piyush Nagar, CEO of Business Sense Technology, has a track record of serving over 1000 clients, including major Indian government organizations, and is also a professor at Bada Business, an initiative by Dr. Vivek Bindra. The focus of Miss CRM is to assist businesses in growing their customer relationships and improving overall business performance.