The company operates in 32 countries and provides end-to-end recovery, processing, sales, and distribution services for a wide range of electronic devices, including mobile phones, tablets, laptops, and game consoles. Redeem offers trade-in and buy-back programs for businesses and consumers, and its customers include major mobile network operators and retailers. The company's consumer brand, Envirofone, allows people to trade in their old devices for money and also sells refurbished phones and accessories through its online shop. Redeem is committed to sustainability and ensures that 95% of the devices it handles are data-wiped, refurbished, and resold, with the remaining 5% fully recycled to avoid waste going to landfill.