SmartKarrot is a customer success software that helps companies operationalize and scale customer success by improving team productivity, increasing product adoption, and enhancing customer experience. The platform allows Customer Success and Account Management teams to handle their Customer Growth and Scaling Growth operations efficiently through Intelligence & Automation. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention, while its focus on Automation & Playbooks allows customers to scale efficiently. The company's New Age Design with a PLG mindset offers a great experience for users, and its unlimited user packages allow clients to become truly Customer Centric, enabling great alignment within teams.