The company is an Atlassian Solution Partner and Elite BMC Solution Partner, offering consulting, design, implementation, and L-1 support services for Atlassian and BMC products. They also provide on-site ITSM assessments, DevOps and ITIL certification training, and a line of software products to enhance IT management systems. RightStar serves mid-market, enterprise, and government sectors, with a focus on configuration, integration, and training to help businesses achieve their long-term objectives. RightStar has been recognized for its ethics, integrity, and service excellence, including being named a National Capital Business Ethics Award winner and a BMC Supplier of the Year.