Last deal

$6.49M
Local Amount - EUR 6M

Amount

Venture - Series Unknown

Stage

15.05.2020

Date

3

all rounds

$9.37M

Total amount

date founded

Financing round

General

About Company
Hello Customer is an AI-powered CX-platform that converts open feedback into insights for better customer experiences.

Industry

Sector :

Subsector :

founded date

10.10.2014

Number of employees

Company Type

For Profit

Last funding type

Venture - Series Unknown

IPO status

Private

Description

The company's AI-based customer relationship management software ensures that every individual customer story reaches an employee, enabling financial and retail companies to automatically gain insights and optimize the customer experience. With a 95% accuracy rate, the platform delivers actionable insights at all levels of the business, allowing companies to launch their feedback program in weeks, not months, enrich and segment their data, and leverage actionable customer insights in no time. Brands like Bridgestone, Securitas, Toyota financial services, TotalEnergies and Worldline have already benefited from prioritizing the most impactful Customer Experience projects with Hello Customer.
Contacts

Contact Email

Phone number

Social url

Similar Companies
1000
Datanautix

Datanautix

Datanautix provides an open-ended customer feedback platform for companies to manage their customers.

Sector

Software and Computer Services

Subsector

Software

Keywords

Software, Machine Learning, Artificial Intelligence

Location

Winter Springs, FL, USA
Wootric

Wootric

Wootric is an AI-powered platform that measures and enhances customer happiness.

Sector

Software and Computer Services

Subsector

Software

Keywords

Software, Artificial Intelligence, Market Research

Location

San Francisco, CA, USA

total rounds

2

total raised

$2.6M
Caravel

Caravel

Caravel is an AI-based platform that uses no-code NLP technologies to analyze customer communication and provide real-time insights.

Sector

Software and Computer Services

Subsector

Software

Keywords

Artificial Intelligence, Software, Analytics

Location

Portland, OR, USA

total rounds

2

total raised

$120K
Twyg AI

Twyg AI

Tyrgys uses artificial intelligence technology to improve customer experience and drive growth.

Sector

Software and Computer Services

Subsector

Software

Keywords

Software, Artificial Intelligence, Information Technology

Location

Stockholm, Sweden

Financials

Funding Rounds
3
3

Number of Funding Rounds

$9.37M

Money Raised

Their latest funding was raised on 15.05.2020. Their latest investor Wim Vanhaelemeesch. Their latest round Venture - Series Unknown

Date 
Funding Round 
Investors 
Money Raised 
Lead 
15.05.2020
2
$6.49M
Local Amount - EUR 6M
24.10.2018
$2.34M
Local Amount - EUR 2.05M
01.04.2015
1
$538.54K
Local Amount - EUR 500K
Senovo

Senovo

Senovo invests in early-stage B2B SaaS companies.

Sector

Investment Banking and Brokerage Services

Subsector

Asset Managers and Custodians

Keywords

B2B, Venture Capital, SaaS

Location

Neuherberg, Oberschleißheim, Germany

count Of Investments

55

count Of Exists

4
Peak

Peak

Peak is a European early-stage venture capital firm that specialises in backing founders across Europe.

Sector

Investment Banking and Brokerage Services

Subsector

Asset Managers and Custodians

Keywords

Marketplace, SaaS, Financial Services

Location

Amsterdam, Netherlands

count Of Investments

76

count Of Exists

6
Co-Investors
Investors
3
2

Number of lead investors

3

Number of investors

Investor 
Lead 
Round 
Partners 
Yes
Venture - Series Unknown
Yes
Venture - Series Unknown
Wim Vanhaelemeesch

Wim Vanhaelemeesch

count Of Investments

3
Senovo

Senovo

Senovo invests in early-stage B2B SaaS companies.

Sector

Investment Banking and Brokerage Services

Subsector

Asset Managers and Custodians

Keywords

B2B, Venture Capital, SaaS

Location

Neuherberg, Oberschleißheim, Germany

count Of Investments

55

count Of Exists

4
Peak

Peak

Peak is a European early-stage venture capital firm that specialises in backing founders across Europe.

Sector

Investment Banking and Brokerage Services

Subsector

Asset Managers and Custodians

Keywords

Marketplace, SaaS, Financial Services

Location

Amsterdam, Netherlands

count Of Investments

76

count Of Exists

6

People

Founders
4
Bram De Vos
Bram De Vos

Bram De Vos

Co-founder

current job

Hello Customer
Hello Customer

organization founded

1

Bram De Vos

Leslie Cottenje
Leslie Cottenje

Leslie Cottenje

Co-founder / Chief at Hello Customer

current job

Hello Customer
Hello Customer

Leslie Cottenje

Gilles Declercq
Gilles Declercq

Gilles Declercq

current job

Hello Customer
Hello Customer

organization founded

1

Gilles Declercq

Joeri Pansaerts
Joeri Pansaerts

Joeri Pansaerts

Co-founder / VP Tech & Product at Hello Customer

current job

Hello Customer
Hello Customer

organization founded

1

Joeri Pansaerts

Employee Profiles
9

Mieke Maes

Product marketeer

Franky Van Damme

Chairman of the board

Leslie Cottenje

Leslie Cottenje

Co-founder & CEO

Gilles Declercq

Gilles Declercq

Chief Revenue Officer

Joeri Pansaerts

Joeri Pansaerts

Co-founder / VP Tech & Product

Bram De Vos

Bram De Vos

Co-founder // Sales Manager Benelux

Activity

Recent News
0