CloudEngage offers a range of products, including video engagement solutions, personalized experience engine, live chat, AnswerDash, and a free customer data platform. Their platform enables website owners to create geo-responsive content, improve marketing strategies, and increase lead conversions. With features like Chord Connect™ for high-quality video chat, Chord Chat™ for personalized live chat, Chord Communities™ for video-forward social engagement, and AIM™ for automated data gathering, CloudEngage empowers businesses to communicate and serve unique content to their audience. Additionally, their Personalize™ feature helps deliver personalized web experiences, while AnswerDash™ uses AI to provide instant contextual Q&A for customers.