The platform transforms existing product and help content into a customer engagement channel, allowing businesses to deploy self-service experiences with low to no code and handle large amounts of content across the organization. MindTouch also provides insight into customer experience by bringing together the customer record in the CRM system and their self-service behavior. The company's AI-powered knowledge platform has been trusted by some of the largest global brands and has won several awards, including KMWorld's Readers' Choice Award and Inc. Magazine's recognition as one of America's fastest-growing companies. MindTouch is headquartered in San Diego, California, with bases throughout the USA and Europe.